Help FAQs

Q. Why should I become a member of Sizzledish?: A. As a member you will be able to:

Enter our online competitions, many of which offer exciting prizes. (Please note that, for legal reasons, our competitions are not open to overseas users).

Membership includes the ability to store your favourite recipes, share photos and make friends with other home cooks. Click here to create your FREE account.

Be eligible for exclusive giveaways and member offers in our monthly newsletter (when registering make sure you tick the box to receive this - it won't reach you automatically).

In addition, you will receive our regular recipies of the week newsletter. (If you don't want to receive this, you can tick the appropriate box at the bottom of the membership registration form. You will still receive all the other benefits of being a member of Sizzledish).
Q. How do I Log in?: A. Click on the “Login” button at the top of each page. Fill in your e-mail address and password in the boxes at the top of the page. Click on the “LOGIN” button. Your name will now appear after 'Welcome Back..' at the top of the page. NB If the above doesn't happen, click on the 'contact us' link at the bottom of the page and complete the feedback form and we will try to help you.
Q. Why do I need to sign out?: A. Signing out prevents anyone from having access to your e-mail address. This could be a problem if you share your computer with anyone else. In most cases, simply closing your browser window will sign you out, but if it doesn't, clicking the 'sign out' button will ensure that your privacy remains intact.
Q. I have registered my account on sizzledish.com but have not received a verification e-mail?: A. You should check your e-mail account and if the e-mail is still not there check your spam and junk folders. Click on the link within the e-mail to activate your account. If email is not in either your spam or junk folders please contact us here and we will activate your account.
Q. I have received a message stating that an account already exists for the user name I entered?: A. You need to choose another name or make your name unique by adding numbers on to it. We have many users with similar names and food interests, so it is unavoidable that there will be overlap in user names. The user name has to be unique, but the password is your choice. Please use only letters and numbers, as we do not allow symbol characters in our user names and passwords.
Q. How do I edit my profile?: A. You will need to be logged in to edit your profile. Once logged in click 'My Profile'. Once you are on your profile page you can select the 'Edit Profile' button at the top of your profile. From this page you will be able to make all the changes you want.
Q. What if I lose or forget my password?: A. If you have lost your Password please go to the “Forgotten password” box on the “Login” page and submit the email address you registered with to the field below and your new password will be sent to you.
Q. How do I submit a comment or rating?: A. You can comment on recipes by logging in and going to the 'Add your comments' section at the bottom of each recipe or clicking on the rating to rate recipes (stars). If you're not already logged in, you'll be prompted to do so before you can enter your comments or rating.
Q. How do I search for recipes?: A. Sizzledish wants to make it as easy as possible for you to find what you are looking for so we have created a couple of ways to search for recipes. You can use the search field at the top of any page to perform any of the searches listed below:

Recipe search: To conduct a general search, enter a title of recipe or keyword in the search box on the top of the page.

Ingredient Search: Search for recipes that contain the ingredients you want by typing in up to three main ingredients in the search box.
Q. Why can't I find the recipe I'm looking for?: A. Check your spelling. Misspelt words won't find a match.
Use keywords which might be in the title or are a main ingredient in the recipe.
Your search might be too specific. Try using fewer words.
Q. How do I upload my own recipes?: A. Once logged in to your account you will need to click on the “Add a recipe” button above the list of ingredients. From here follow the instructions to upload all your text recipes. Before submitting a recipe, we encourage you to take the time to search the site to see if an identical title or recipe is already listed. This can save you the trouble of submitting a duplicate recipe. Please note that recipes on the site may not contain the same title. You can personalise your recipe by adding your name, e.g. Sophie's Tomato Soup. Or be more descriptive, e.g. Tomato Soup with Fresh Basil Pesto. Once you have created an account and logged in click “ Add a recipe”
Q. What are the tags in the recipes and why should I add them?: A. Tags are a way for other users and search engines to be able to find your recipes. The more relevant tags you add to a recipe the more people will be able to find your recipe.
Q. Flagging. How can I flag up inappropriate content?: A. You can help keep our site clean! Our flagging system allows Sizzledish users to identify postings for speedy removal while maintaining an environment for community sharing and expression. If any recipe, review, photo or profile receives enough flags, it will be removed automatically. Only one flag per person is counted.
Q. How do I report a problem?: A. Click on the 'contact us' link at the bottom of the screen.
Fill in the form and describe what the problem is in as much detail as possible.
Try to include the following things:
If an error message appears, copy and paste it into the form.
Tell us exactly what you did just before you encountered a problem.
Tell us what page it is on and, if possible, send us the address of the page (copy the address from the address box of your browser and paste it into the e-mail).
Tell us if you are using a Mac or a PC.
Tell us which operating system you are using (for example Windows 98, Vista or Mac OS 9).
Tell us which browser you are using and, if possible, which version (for example, Internet Explorer 5.1, Netscape 6).
Q. Newsletter. What do I do if I can't open the links?: A. Click on the 'contact us' link at the bottom of the screen.
Q. How do I play a video?: A. Once you click on the video recipe (videos will have a lime play button on them) you will be brought into a page containing that video. If you press the play button the video will start.
Q. How do I comment on a video?: A. You can comment on a video by clicking the 'Comment on this recipe' button below the video at the bottom of the recipe. If you're not already logged in, you'll be prompted to do so before you can enter your comments or rating.
Q. What content can I upload to the sizzledish.com site?: A. You can upload any content that you own the copyright to that is not pornographic or offensive in nature.
Q. My video is taking a while to upload, can I speed this up?: A. This is generally to do with internet connection speeds and these may vary greatly from country to country.
Q. What formats of video can I upload?: A. We accept all the following video formats MPG, AVI, WMV and MOV.
Q. I have uploaded my video but it has not appeared yet, where is it?: A. Once a video is uploaded we have to make sure that it is suitable for the site so there will be a short process where we will review the video and ensure it is suitable content for the site. This process will be completed as soon as possible.
Q. My question hasn't been answered! What do I do if my problem hasn't been dealt with in this section?: A. Click on the 'contact us' link at the bottom of the screen and we will get back to you as soon as possible.
Q. How do I set up an Account on Sizzledish?: It is a very simple and quick process. Simply click the Register link at the head of the page to access the registration form. From there you can enter your personal details add a password and select your membership status.
Q. How do I upgrade to a premium User Account?: To upgrade you must first have a basic account. To upgrade your basic account you must first click on the My Account link at the head of the page.; Once in your Basic User account page you will see a green Upgrade Account button at the top of the page. Click this to start the upgrade process.; You will then be shown the primary benefits of upgrading and are given the option to continue the uprade. You will be be given the choice to change your display name at this juncture in case as part of your upgrade you are presenting a different or a proffessional image to the community.; You will also be asked whether or not you own a restaurant. Restaurant owners are given the option to pay for additional premium restaurant pages; Finally you will be presented with the option to continue to payment where you can use Paypal to complete your transaction with the site. Premium membership is charged at £15.00 a month.
Q. How do I upgrade to a premium Restaurant Account?: To upgrade to a premium restaurant account you must first be registered as a premium user. On of the primary benefits of being a premium user is you are then able to claim restaurants and promote them to premium restaurant accounts.; Once registered as a premium user you will need to access your Account page with the My Account link at the head of the page. If you answered yes in your registration process to being a restaurant owner you will see a Restaurants & subscriptions section in your account view.; If you previously answered no to the question "Do you own a restaurant" you will not see this section, to change that click the Edit Profile button where you can change your answer to yes. Once saved your account will present the section.; You will need to claim restaurants from our guide or should you find them missing from the listings you can add yours by clicking the Add a restaurant button and completing the form. Both an addition and a claim require authentication by the administrator of the website. You will be notified by email when the claim or addition is approved.; Once approved the claimed restaurant will appear in a list in your account profile under the title My available restaurants.; To upgrade a restaurant to a premium restaurant account you will need a subscription available to you. You need to pay for these subscriptions. There is an option to pay £15.00 per month for 1 restaurant subscription which allows 1 premium restaurant page to be promoted or pay £50.00 per month to add 5 restaurant subscriptions which allows 5 premium restaurants to be added at a time. You may purchase as many subscriptions as you like.; You may then promote your available restaurants against the credits you've added.